Check-in: from 3:30 p.m. to 8 p.m.

Check-out: within 10:00 am.

Early check-in or late-check on demand, depending on availability.

Children: free if under 2 years old. Crib and high chair available upon request at the cost of €10.00/stay.

Accessibility for disabled people: only possible in apartment RIVA

Pets: only small pets accepted with an extra charge of €10.00/stay. We kindly ask you to inform us before booking.

Wi-Fi: Free Wi-Fi in all apartments and in the courtyard.

Kettle and hair dryer are available in the apartments

Laundry: washer and dryer available in the communal laundry room.

Information and instructions manuals for the air conditioner and other appliances, as well as our contacts and the Wi-Fi name and password, are stored in a specific container inside the apartment.

Car: The facility is located in a pedestrian zone; guests are allowed to reach it by car for loading and unloading luggage.
Follow this Map and not GPS

Electric car: there are several charging stations for electric cars in the vicinity of our vacation home. We recommend downloading the app NEXTCHARGE on your cell phone to pinpoint its location.

Parking: possibility of reserving a parking space (€8.00/day) a 5-minute walk from the vacation home, in municipal parking areas, or a garage (€15.00/day). Free and paid parking spaces (credit cards accepted) can be found from mt 200 to mt 700 from the vacation house. Parking map

Transfer: upon request, transfers can be booked to/from the airports of Milan Malpensa, Milan Linate, Bergamo Orio al Serio and Lugano.Contact us.

Booking/cancellation/no show: Standard conditions: from the moment of booking to 15 days before arrival: 0% penalty; from 14 days to 8 days before arrival: 50% penalty; from 7 days to the day before arrival: 80% penalty; on the day of arrival / no-show / early departure: 100% penalty For stays longer than 6 days: from 30 to 15 days before arrival: 30% penalty; from 14 to 8 days before arrival: 50% penalty; from 7 days before arrival to 1 day before arrival: 80% penalty; day of arrival, no-show or early departure: 100% penalty. For stays longer than 13 days or bookings of multiple apartments lasting more than 5 days or for events: up to 90 days before arrival: 0% penalty; from 89 days before arrival to 60 days before arrival: 30% penalty; from 59 days to 30 days before arrival: 50% penalty; from 29 days to 15 days before arrival: 80% penalty; from 14 days before arrival to the day of arrival, no-show or early departure: 100% penalty.

Additional costs to be paid locally:

Tourist tax: from a minimum of €0.50/night to a maximum of €3.00/night (depending on the number of occupants of the apartment), from April 1 to December 31, from older than 12 for a maximum of 7 nights in a row. Rate and period may vary according to the decisions of the municipality.

Linen, weekly and end-of-stay cleaning: varies (€ 55/90) depending on the size of the apartment.

House rules:

Smoking is prohibited in the apartments; it is possible in the courtyard.

Garbage collection in Cernobbio is mandatory: recycling bins are located both in the apartment and in the laundry room; we kindly ask our guests to use them.